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Certificate In Computer Servicing (Level 5)


Aim of the Course

To enable students to study for and gain internationally recognised exams, CompTIA A+ Essentials (220 - 701) and CompTIA A+ Practical Application (220 - 702), together becoming a CompTIA A+ Certified Professional.

Students who complete this certificate and related external exams are equipped for careers as PC technicians and Help Desk analysts.

Students may alternatively proceed with higher level studies, including the Diploma in Computer Support: Service and Networks (Level 5).

Course Content


  • Identifying, assembling and disassembling computer components
  • Supporting and troubleshooting hardware
  • Installing, configuring and maintaining Operating Systems
  • Supporting and troubleshooting Operating Systems
  • Partitioning and formatting hard disk drives
  • Customer communication and interaction, and job related professionalism
  • Network topologies
  • Network hardware devices, media and architectures
  • Fundamentals of network security

Outcome

Students who complete the certificate will obtain the learning outcomes:

  • Experience in working with different teams of people
  • Communication, problem solving and customer relationship
  • The ability to identify and advise on business IT requirements
  • Employability skills which today's employers require

CompTIA's A+ is an international certification that proves competence in areas such as installation, configuration, preventative maintenance, networking, security, troubleshooting and customer service. The IT industry acknowledges that internationally recognised certifications are a good indicator of proficiency and competency and can be considered a standard for potential employees. By undertaking this course and gaining the examination students' skills are validated and benchmarked.

Duration

12 weeks full time:
Monday - Friday 9:00 am – 1:00 pm
Monday - Friday 2:00 pm – 6:00 pm (when available)

Entry Requirements


  1. National Certificate in Computing (Level 3),
    or equivalent qualifications or suitable industry experience or satisfactory performance in pre-enrolment knowledge test
    or a minimum of 48 Level 2 credits including a minimum or 8 Level 2 credits in a language rich subject
  2. Access to a personal computer for off-campus learning (desirable)
  3. IELTS overall band score of 5.5 (international students), with no band less than 5.5
  4. An appropriate NZIS Student Permit to study at ITTI (international students)

Employment Opportunities

This qualification, with the corresponding CompTIA A+ certification is internationally recognised as the foundation level qualification within the IT industry. A graduate will be equipped to work as a Computer Service Technician or Help Desk Analyst.

Pathways to Higher Qualifications



Contact us today to talk about your

If you’re looking for a complete, fast track way to launch into a great new IT career view our IT training courses

Only NZQA approved courses qualify for Student Loans and Allowances. ITTI courses meet all the criteria required by Studylink so that you can study without worrying about paying for fees.

Once you make a decision to enrol the easiest way to enrol is to visit us for an interview. View enrolment details.

Here at ITTI we work closely with our students, and with the IT industry, so that we keep up to date with what it is that our learners are wanting in their courses, View out latest timetable.

ITTI offer NZQA Accreditation, Microsoft Accreditation, CompTIA Certification and Cisco Certification.

Certifications include: MCITP, MCP, CCNA, CCENT, CompTIA A+, CompTIA Network+, CompTIA Linux+ and CompTIA Server+.

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